Privacy & cookies

Clear about data.
Careful with yours.

This notice explains what personal information Fitzy Logistics Solutions may collect, why it is used, who it may be shared with and the choices available to you.

Last updated9 September 2026

Data controllerFitzy Logistics Solutions

Websitefitzylogisticssolutions.co.uk

01 / CONTROLLER

Who controls your information

Fitzy Logistics Solutions is operated by Freddie Fitzgerald and is the data controller for the personal information described in this notice.

Emailfreddie.fitzgerald@fitzylogisticssolutions.co.uk

Telephone07495 568432

This notice applies to visitors to this website, people who make an enquiry and clients or prospective clients who communicate with FLS about website, hosting, domain, email or SEO services.

02 / INFORMATION

Information we may collect

Information you provide

Your name, business name and job role.
Your email address, telephone number and preferred contact method.
Information about your business, project, website requirements, budget and timescale.
Messages, feedback and other correspondence you choose to send.
Quote, contract, invoice, payment and accounting records created when we work together.
Domain, hosting or website administration details needed to provide an agreed service.

Please do not send passwords, payment-card details or sensitive personal information through ordinary email unless FLS has specifically provided a secure method for doing so.

Information collected when you visit

The website host, security systems and connected services may process technical information such as your IP address, browser and device type, requested pages, referral information, timestamps and security or error logs. This information is used to deliver, secure and maintain the website.

About the quote planner

The quick quote planner calculates an estimate inside your browser. Selecting options does not submit those choices to FLS. The “Copy quote summary” button only places the summary on your own device’s clipboard so that you can choose whether to send it.

03 / PURPOSES

How and why we use information

Purpose	Information used	Lawful basis
Responding to enquiries and preparing a quote	Contact details and project information	Steps requested before entering a contract and legitimate interests in responding to business enquiries
Providing website, hosting, domain, email or SEO services	Client, project and administration information	Performance of a contract
Managing payments, invoices and tax records	Identity, contact, payment and transaction records	Contract and legal obligations
Operating, protecting and improving the website	Technical, security and error information	Legitimate interests in maintaining a secure and dependable website
Advertising and related measurement	Cookie, device, advertising and interaction data	Consent where required
Establishing or defending legal claims	Relevant client and correspondence records	Legitimate interests and legal obligations

FLS does not add you to a marketing list simply because you request a quote. If marketing messages are introduced, consent will be obtained where required and every message will provide a way to unsubscribe.

FLS does not use personal information from this website to make solely automated decisions that produce legal or similarly significant effects.

05 / RETENTION

How long information is kept

Information is kept only for as long as it is reasonably needed for the purpose for which it was collected, including legal, tax, accounting and dispute-resolution requirements.

Record	Typical retention period
Enquiries that do not become projects	Up to 12 months after the last meaningful contact
Client contracts, project records and important correspondence	Up to 6 years after the relationship or project ends
Invoices, transactions and accounting records	Up to 6 years, or longer where required by law
Routine website security and server logs	Normally up to 90 days, subject to the host’s security and backup arrangements
Cookie-consent records	Normally up to 12 months before consent is requested again

Records may be retained for longer where necessary to investigate fraud, resolve a dispute, respond to a legal claim or comply with a legal requirement.

06 / YOUR RIGHTS

Your data-protection rights

Depending on the circumstances and the lawful basis being used, you may have the right to:

AccessAsk for a copy of your personal information.

CorrectionAsk for inaccurate or incomplete information to be corrected.

ErasureAsk for information to be deleted in certain circumstances.

RestrictionAsk for the use of information to be limited in certain circumstances.

PortabilityReceive certain information in a reusable format where the right applies.

ObjectionObject to processing based on legitimate interests or used for direct marketing.

Withdraw consentWithdraw consent at any time where processing relies on it.

ComplainRaise a concern with FLS or the Information Commissioner’s Office.

These rights are not absolute and exemptions may apply. FLS may ask for enough information to confirm your identity before acting on a request. There is normally no fee, and a response will usually be provided within one month.

07 / COOKIES

Cookies and similar technologies

Cookies are small files stored on your browser or device. Similar technologies, including local storage, pixels and advertising identifiers, can perform related functions.

Strictly necessary technologies may operate without consent where they are essential to provide a service you request or keep it secure. Non-essential advertising, personalisation and audience-measurement technologies require a valid choice before they are used.

Category	Provider and purpose	When used	Typical duration
Strictly necessary	Website hosting, WordPress security and the consent service. Used for security, traffic delivery and remembering privacy choices.	Automatically where essential	Session-based or up to 12 months, depending on the function
Advertising and measurement	Google AdSense and related Google advertising services. May be used to deliver and measure advertising, prevent abuse, limit repetition and personalise ads where you allow this.	Only after the relevant consent	Google states that advertising cookies such as IDE or id may last up to 13 months in the UK; other technologies vary
Consent record	The consent-management platform records whether categories were accepted or rejected.	After you make a choice	Normally up to 12 months

Google advertising

The site includes Google AdSense code through Google Site Kit. If advertising is enabled and you give the relevant consent, Google and its advertising partners may process information including IP address, device and browser information, advertising identifiers, cookie data and interactions with ads. Google may use this information for ad delivery, measurement, fraud prevention and personalisation according to your choices.

Analytics

FLS may use privacy-controlled audience measurement to understand which pages are visited, how people find the website and whether key contact actions are used. Non-essential analytics storage must remain disabled until the visitor provides the relevant consent. The active consent tool and cookie table will be reviewed whenever analytics configuration changes.

Managing your choices

You can accept or reject non-essential categories through the website’s consent banner and change your selection using the cookie-settings control provided by the consent service. You can also delete or block cookies through your browser settings. Blocking strictly necessary technologies may affect how parts of the website operate.

Links to external websites—including portfolio projects—open services controlled by other organisations. Their own privacy and cookie notices apply after you leave this site.

08 / SECURITY

Security, children and external links

FLS uses reasonable technical and organisational measures intended to protect personal information, including access controls, secure connections, updates, backups and service-provider security measures. No internet or email system can be guaranteed completely secure.

The services are aimed at businesses and adults. FLS does not knowingly collect personal information from children through this website.

FLS is not responsible for the privacy practices, security or content of external websites. Review the notice supplied by the relevant external organisation before providing personal information.

09 / CONTACT

Questions, requests and complaints

For a privacy question, rights request or complaint, contact:

Fitzy Logistics SolutionsFor the attention of Freddie Fitzgerald

Emailfreddie.fitzgerald@fitzylogisticssolutions.co.uk

Telephone07495 568432

Please contact FLS first so there is an opportunity to address your concern. If you remain dissatisfied, you can complain to the UK Information Commissioner’s Office through ico.org.uk/make-a-complaint or call 0303 123 1113.

Changes to this notice

This page will be reviewed when services, suppliers or data-processing activities change. The date at the top shows when it was last updated.

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Clear about data.Careful with yours.