Fitzy LogisticsSolutions Build your quote
Privacy & cookies
Clear about data.
Careful with yours.
This notice explains what personal information Fitzy Logistics Solutions may collect, why it is used, who it may be shared with and the choices available to you.
01 / CONTROLLER
Who controls your information
Fitzy Logistics Solutions is operated by Freddie Fitzgerald and is the data controller for the personal information described in this notice.
Emailfreddie.fitzgerald@fitzylogisticssolutions.co.uk
Telephone07495 568432
This notice applies to visitors to this website, people who make an enquiry and clients or prospective clients who communicate with FLS about website, hosting, domain, email or SEO services.
02 / INFORMATION
Information we may collect
Information you provide
- Your name, business name and job role.
- Your email address, telephone number and preferred contact method.
- Information about your business, project, website requirements, budget and timescale.
- Messages, feedback and other correspondence you choose to send.
- Quote, contract, invoice, payment and accounting records created when we work together.
- Domain, hosting or website administration details needed to provide an agreed service.
Please do not send passwords, payment-card details or sensitive personal information through ordinary email unless FLS has specifically provided a secure method for doing so.
Information collected when you visit
The website host, security systems and connected services may process technical information such as your IP address, browser and device type, requested pages, referral information, timestamps and security or error logs. This information is used to deliver, secure and maintain the website.
The quick quote planner calculates an estimate inside your browser. Selecting options does not submit those choices to FLS. The “Copy quote summary” button only places the summary on your own device’s clipboard so that you can choose whether to send it.
03 / PURPOSES
How and why we use information
| Purpose | Information used | Lawful basis |
|---|---|---|
| Responding to enquiries and preparing a quote | Contact details and project information | Steps requested before entering a contract and legitimate interests in responding to business enquiries |
| Providing website, hosting, domain, email or SEO services | Client, project and administration information | Performance of a contract |
| Managing payments, invoices and tax records | Identity, contact, payment and transaction records | Contract and legal obligations |
| Operating, protecting and improving the website | Technical, security and error information | Legitimate interests in maintaining a secure and dependable website |
| Advertising and related measurement | Cookie, device, advertising and interaction data | Consent where required |
| Establishing or defending legal claims | Relevant client and correspondence records | Legitimate interests and legal obligations |
FLS does not add you to a marketing list simply because you request a quote. If marketing messages are introduced, consent will be obtained where required and every message will provide a way to unsubscribe.
FLS does not use personal information from this website to make solely automated decisions that produce legal or similarly significant effects.
04 / SHARING
Who information may be shared with
Information is shared only where reasonably necessary. Recipients may include:
- Website hosting, domain, email, backup, security and IT-service providers.
- Google, where Site Kit, AdSense or related Google services are enabled and permitted by your cookie choices.
- Banking, payment, bookkeeping, accounting and professional-advice providers.
- Contractors or specialist suppliers working under appropriate confidentiality and data-protection obligations.
- Courts, regulators, law-enforcement bodies or other authorities where disclosure is legally required.
- A purchaser or successor if all or part of the business is sold, reorganised or transferred.
FLS does not sell your personal information.
International transfers
Some technology providers may process information outside the United Kingdom. Where UK personal information is transferred internationally, FLS expects the relevant provider to use a legally recognised safeguard, such as UK adequacy regulations, the UK International Data Transfer Agreement or an approved UK addendum to standard contractual clauses.
05 / RETENTION
How long information is kept
Information is kept only for as long as it is reasonably needed for the purpose for which it was collected, including legal, tax, accounting and dispute-resolution requirements.
| Record | Typical retention period |
|---|---|
| Enquiries that do not become projects | Up to 12 months after the last meaningful contact |
| Client contracts, project records and important correspondence | Up to 6 years after the relationship or project ends |
| Invoices, transactions and accounting records | Up to 6 years, or longer where required by law |
| Routine website security and server logs | Normally up to 90 days, subject to the host’s security and backup arrangements |
| Cookie-consent records | Normally up to 12 months before consent is requested again |
Records may be retained for longer where necessary to investigate fraud, resolve a dispute, respond to a legal claim or comply with a legal requirement.
06 / YOUR RIGHTS
Your data-protection rights
Depending on the circumstances and the lawful basis being used, you may have the right to:
These rights are not absolute and exemptions may apply. FLS may ask for enough information to confirm your identity before acting on a request. There is normally no fee, and a response will usually be provided within one month.
08 / SECURITY
Security, children and external links
FLS uses reasonable technical and organisational measures intended to protect personal information, including access controls, secure connections, updates, backups and service-provider security measures. No internet or email system can be guaranteed completely secure.
The services are aimed at businesses and adults. FLS does not knowingly collect personal information from children through this website.
FLS is not responsible for the privacy practices, security or content of external websites. Review the notice supplied by the relevant external organisation before providing personal information.
09 / CONTACT
Questions, requests and complaints
For a privacy question, rights request or complaint, contact:
Fitzy Logistics SolutionsFor the attention of Freddie Fitzgerald
Emailfreddie.fitzgerald@fitzylogisticssolutions.co.uk
Telephone07495 568432
Please contact FLS first so there is an opportunity to address your concern. If you remain dissatisfied, you can complain to the UK Information Commissioner’s Office through ico.org.uk/make-a-complaint or call 0303 123 1113.
Changes to this notice
This page will be reviewed when services, suppliers or data-processing activities change. The date at the top shows when it was last updated.
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